This image displays a Navratna Turtle pendant, a piece combining the auspicious symbolism of a turtle with the celestial harmony of Navratna gemstones. The pendant features a turtle-shaped design, crafted from a golden-toned metal. Embedded within the turtle's shell are nine gemstones, each representing a different celestial body, creating a vibrant array of colors. The pendant is suspended from a simple black cord, allowing the intricate details of the turtle and gemstones to take center stage. This piece is believed to bring stability, longevity, and positive energy to the wearer.
Shipping Policy
At Sainora, we aim to deliver your orders safely and on time.
Shipping Time
Orders are typically processed within 1–3 business days.
Delivery time varies by location and product, typically within 5–10 business days.
Shipping Charges
Shipping costs are calculated at checkout based on location and product weight.
Free shipping may apply on eligible orders (if specified on the product page or during promotions).
Order Tracking
Once your order is shipped, a tracking number will be emailed to you.
Delivery Issues
If your order is delayed or lost, please contact us at sales.sainora@gmail.com and we will assist you promptly.
Return and Refund Policy
At Sainora, customer satisfaction is our top priority. We take great care in delivering high-quality products across our five unique categories: Clothing, Home Decor, Jewelry, Kaftan, and Leather Products.
Returns & Refunds
We accept returns and process refunds only in case of damaged products.
To be eligible for a return:
The product must be damaged upon arrival.
You must notify us within 2 days of receiving the product.
The product must be unused, in its original packaging, and accompanied by proof of purchase and photo/video evidence of the damage.
Our team will review your request and respond within 24–48 hours. If approved, we will provide further instructions on how to return the product.
Refunds
Once the damaged item is received and inspected, we will notify you about the approval of your refund. If approved, the refund will be processed to your original method of payment within 5–7 business days.
Note:
Returns/refunds are not applicable for reasons such as change of mind, wrong size/color ordered, or general dissatisfaction.
Refunds will only be issued for products confirmed as damaged.