Tokyo Tray

Dimensions & Weight

Small
Length: 20 cm (7.87 inches)
Width: 13.5 cm (5.31 inches)
Weight: 94g (0.21 lbs)

Medium
Length: 23.5 cm (9.25 inches)
Width: 16.5 cm (6.5 inches)
Weight: 110g (0.24 lbs)

Large
Length: 30.5 cm (12 inches)
Width: 20.5 cm (8.07 inches)
Weight: 229g (0.5 lbs)

MATERIAL

• Genuine Leather

Features

• Each Tokyo Leather Tray is handcrafted from premium quality genuine leather for durability and a luxurious feel by a single artisan.
• Spacious enough to accommodate your daily essentials such as mobile phones, keys, wallets, and more.
• The leather will develop a beautiful, unique patina over time, adding character and warmth to the piece.
• The sleek and elegant design complements any setting, from your bedroom and living room to your work desk.
• Edges are hand-burnished and colored, enhancing the tray's overall beauty.
• Committed to eco-friendliness, it's made using natural and sustainable materials.

At Sainora, we aim to deliver your orders safely and on time.

Shipping Time

• Orders are typically processed within 1–3 business days.

• Delivery time varies by location and product, typically within 5–10 business days.

Shipping Charges

• Shipping costs are calculated at checkout based on location and product weight.

• Free shipping may apply on eligible orders (if specified on the product page or during promotions).

Order Tracking

Once your order is shipped, a tracking number will be emailed to you.

Delivery Issues

If your order is delayed or lost, please contact us at sales.sainora@gmail.com and we will assist you promptly.

At Sainora, customer satisfaction is our top priority. We take great care in delivering high-quality products across our five unique categories: Clothing, Home Decor, Jewelry, Kaftan, and Leather Products.

Returns & Refunds

We accept returns and process refunds only in case of damaged products.

To be eligible for a return:

• The product must be damaged upon arrival.

• You must notify us within 2 days of receiving the product.

• The product must be unused, in its original packaging, and accompanied by proof of purchase and photo/video evidence of the damage.

How to Request a Return

If you receive a damaged item:

1. Email us at sales.sainora@gmail.com within 2 days of delivery.

2. Include:

   • Your order number

   • A clear photo/video of the damaged product

   • A short description of the issue

Our team will review your request and respond within 24–48 hours. If approved, we will provide further instructions on how to return the product.

Refunds

Once the damaged item is received and inspected, we will notify you about the approval of your refund. If approved, the refund will be processed to your original method of payment within 5–7 business days.

Note:

• Returns/refunds are not applicable for reasons such as change of mind, wrong size/color ordered, or general dissatisfaction.

• Refunds will only be issued for products confirmed as damaged.

For any questions or concerns, feel free to reach us at sales.sainora@gmail.com.